FAQ

MOST COMMON QUESTIONS

How can I avoid making the candle smoke when I extinguish the flame?

There are a couple of ways: A 'Wick Snuffer' and using the fire/heat resistant lid of the candle.
What kind of Wax do you use?

All of my candles are made of 100% SOY.
How long before my order ships?

Most orders ship within 2-5 days assuming the items were in stock, there were no changes to the order, and depending on shipping service selected during checkout if applicable. In the event there may be a particular delay do to unforeseen circumstances we will reach out.
What kind of Wicks do you use?

I use various types of wicks depending on the Wax type and Diameter of the candle. The proper wick size is essential for: Hot throw Safety Performance
How do I keep my candles looking amazing?

Candles discolor and/or fade when they are exposed to sun light for long periods of time. I do not recommend displaying your candles for long periods in direct sunlight or fluorescent lighting. In addition, at approx. 80 Degrees Fahrenheit the wax will soften. Store candles in a cool, dry places.
Do I really need to trim the wick?

Yes, You should trim the wick. Trim wick to 1/4" before lighting your candle.
What is an FAQ section?

An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.

JOIN US!